Contact

Support

Email hello@maptake.com for anything: questions before buying, help with a video, refunds, privacy requests or bug reports. We reply within one business day, Monday to Friday.

Billing and invoices

Payments are handled by Armitage Labs OÜ (Creem), our merchant of record, so the charge on your card statement appears under Creem, not under Maptake. Your receipt email links to a customer portal where you can see your orders and cancel (or go to Creem’s order page and sign in with the email you paid with). You can also cancel from Plans and usage in the editor. If you cannot find the receipt, email us and we send it again.

Business details

Nguyen Manh Cuong, trading as Maptake. Correspondence by email, please: we do not run a walk-in office.